1183 Privacy Policy — How We Protect Your Data
1183 is committed to protecting the privacy and personal information of every Malaysian user. This document clearly outlines the types of data we collect, how it is used, and your rights as a user.
Effective Date: 1 January 2026
Information We Collect
To deliver a secure and fully functional service, 1183 collects several categories of information from users. We only collect what is necessary for legitimate purposes directly related to platform operations.
- Full name and username
- Email address and phone number
- Date of birth (for age verification)
- Identity documentation for the KYC process
- Bank name and account number (for withdrawals)
- Records of deposit and withdrawal transactions in MYR (RM)
- Type of payment method used
- Transaction history for compliance purposes
- IP address and general geographic location
- Device type, operating system, and browser
- Screen resolution and language settings
- Platform access time and date
- Pages visited and session duration
- Games played and betting preferences
- Account activity logs and login records
- Interactions with platform buttons and menus
How This Data Is Used
Information collected by 1183 is used exclusively for purposes related to platform operations and enhancing the user experience. We do not use user data for third-party advertising.
Managing user accounts, processing deposits and withdrawals in MYR, verifying user identity, and ensuring financial transactions are carried out smoothly and securely.
Detecting and preventing fraud, account misuse, and suspicious activity. Complying with legal and regulatory requirements applicable to the operation of 1183.
Analysing usage patterns to improve the platform interface, enhance the mobile experience, and ensure our services remain relevant to the needs of Malaysian users.
Cookies & Tracking Technologies
1183 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
- Essential Cookies: Required for core platform functions such as login and session management. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Collecting anonymous data on how users interact with the platform to help us improve the overall user experience.
- Preference Cookies: Saving user preferences such as language and display settings for a smoother experience on future visits.
You can manage and delete cookies through your browser settings. However, disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your browser's help guide.
Data Security & Information Sharing
How We Protect Your Data
1183 employs a range of technical and organisational security measures to protect your personal information from unauthorised access, loss, or accidental disclosure.
- SSL (Secure Socket Layer) encryption for all communications between your device and the platform servers
- Strict access control system — only authorised personnel may access user data
- Database encrypted and protected by industry-grade firewalls
- Regular security audits to identify and address any vulnerabilities
- Secure data backups to ensure information is not lost due to technical failures
Sharing with Third Parties
1183 does not sell, rent, or disclose users' personal information to third parties for marketing or commercial purposes. However, there are limited situations where data sharing is necessary:
- Payment processor: Transaction information is shared with authorised payment processors solely to facilitate the secure processing of MYR deposits and withdrawals.
- Legal requirements: We may be required to disclose information when mandated by law, court order, or relevant authorities.
- Technical service provider: Technical infrastructure service providers bound by strict confidentiality agreements may access data as needed to support platform operations.
Your Rights as a User
As a 1183 platform user, you have certain rights regarding your personal information. We respect these rights and make it easy for you to exercise them.
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email and we will respond within a reasonable timeframe.
If any information we hold is inaccurate or out of date, you have the right to request a correction. You may also update your profile information directly in your account settings.
You may request the deletion of your account and personal information, subject to record-keeping requirements mandated by law in relation to financial transactions.
To exercise any of these rights, please contact the 1183 support team by email at [email protected]. Please state your request clearly and we will process each submission carefully within the stipulated timeframe.
Privacy Policy Updates
1183 reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Continued use of the platform after changes are published will be considered acceptance of the revised policy.
FAQ Terms & ConditionsContact Us Directly
If you have any questions, concerns, or requests regarding your privacy and data protection on the 1183 platform, our team is ready to assist.
Privacy Support Email: [email protected]